Frequently Asked Questions
Q What types of bags do you specialize in manufacturing?
We specialize in four core product categories:
- Men's bags (briefcases, messenger bags, etc.)
- Women's bags (totes, shoulder bags, crossbody bags)
- Travel bags (suitcases, cabin luggage)
- Backpacks (business, casual, and outdoor styles)
Q What is your minimum order quantity (MOQ)? Do you support small orders?
Our standard minimum order quantity (MOQ) is 50 pieces per style. For existing designs with logo customization, we accept orders as low as 100 pieces per color per style, supporting brand testing and small-batch production.
Q What are the core competitive advantages?
Three key differentiators:
- Access to the same premium materials as top international brands
- Flexible small-order production capabilities
- Proven success with 80%+ repurchase rate for bestsellers
Q What is the typical production lead time?
Sample production takes 7-10 working days, while bulk production requires 25-35 working days. Expedited services are available upon request.
Q What certifications and quality standards are complied with?
Our certifications include:
- ISO 9001:2015 Quality Management
- ISO 14001:2015 Environmental Management
- Product compliance with RoHS, REACH, and GRS standards
Q What after-sales services are provided?
Our comprehensive after-sales support includes:
- Quality defect resolution (free replacement)
- Priority restocking for bestsellers
- Dedicated account manager service
- 48-hour response time guarantee